Shipping & Returns
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We are sorry for the inconvenience. We will cross-check with our warehouse and will arrange delivery of the complete new set and pick up the old set (with missing item). Please send us a message via live chat for immediate support.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Normally we do 2 types of finishing:
Standard color: steel + polishing finished + black powder coating, orCustom color (gold/silver): stainless steel + polishing + plating.
All our products are only painted in matte black with powder coating finish. In case you wish to change the color of our product, we recommend using spray paint.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Unfortunately, we don’t copy other designs that is not ours and we can only customize the sizes of our products. We will need your tabletop’s information for drawing 3D mockups of the design you choose. Please note that custom order generally takes about 8 ~ 10 weeks to be made and delivered from Gardena, CA. Kindly contact us via live chat or email beforehand for more details.
Our table legs & bases match various types of tabletop such as wood, glass, stone, granite, quartz, etc. and are designed to support over 500-lb top.
Since the thickness of each tabletop is different, we don't provide any hardware/screw support. "thread nut and bolt" is recommended as a safer way to hold the top of your table. Please check these videos, they are helpful for installing table legs:
www.youtube.com/watch?v=FqQUlLJOTMg (C-channel - optional)
Using glass tabletop bumpers: protect the tabletops from skid-proof. They are suitable for both translucent or see-through glass applications, you can stick them between the tabletop and table legs.
Covering mounting plates by rubber: use black rubber sheets to cover all the surfaces of the mounting plates, then place the glass tabletop above. With gravity, rubber will allow the tabletop to stick nicely.